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In this post, we provide a comprehensive guide to common FANUC encoder alarm codes and their corresponding information. Understanding these alarms is crucial for maintaining the optimal performance of your machinery and preventing unexpected downtime.
Whether you’re encountering issues with position feedback, speed control, or other encoder-related problems, our guide will help you identify and resolve these alarms effectively. Our detailed explanations and troubleshooting tips are designed to assist you in quickly diagnosing and addressing any encoder-related issues.
At Fixtech, we offer a wide range of original used and 100% non-refurbished new FANUC encoders. Our products are fully tested, and we provide 360-degree photos and test videos before shipment to ensure you receive the highest quality components. Additionally, we offer comprehensive repair services for all types of FANUC encoders.
Explore our selection of FANUC encoders and benefit from our expert repair services. We guarantee fast shipping within three business days after payment, ensuring minimal disruption to your operations. Trust Fixtech for all your FANUC encoder needs and experience unparalleled reliability and performance.
| NC Alarm No. | ||
| Information | Contents | |
| 360 | n AXIS: ABNORMALCHECKSUMMINT) | A detection error occurred in the built-in pulse encoder. |
| 361 | n AXIS: ABNORMALPHASE DATA(INT) | A phase data error occurred in the built-in pulse encoder. |
| 362 | n AXIS: ABNORMALREVDATACNT) | A rotational speed count error occurred in the built-in pulse encoder. |
| 363 | n AXIS: ABNORMALCLOCKINT) | A clock error occurred in the built-in pulse encoder. |
| 364 | n AXIS: SOFT PHASEALARMCNT) | Invalid data from the built-in pulse encoder was detected by the digital servo software. |
| 365 | n AXIS: BROKEN LED(NT) | A LED error has occurred in the built-in pulse encoder. |
| 366 | n AXIS: PULSE MISS(INT) | A pulse error has occurred in the built-in pulse encoder. |
| 367 | n AXIS: COUNT MISS(NT) | A counting error occurred in the built-in pulse encoder. |
| 368 | n AXIS: SERIAL DATAERRORCNT) | Transmission data from the built-in pulse encoder could not be received. |
| 369 | n AXIS: SERIAL DATAERRORCNT) n AXIS: DATA TRANS. | A CRC or stop bit error occurred in the data received from the built-in pulse encoder. |
| 380 | n AXIS: BROKEN LED(EXT) | Separate detector LED error. |
| 381 | n AXIS: ABNORMALPHASE(EXT) | A one-phase data error occurred in the detachable linear ruler. |
| 382 | n AXIS: COUNT MISS(EXT) | A pulse error occurred in the splitter detector. |
| 383 | n AXIS: PULSE MISS(EXT) | A counting error occurred in the detector. |
| 384 | n AXIS: SOFT PHASEALARM(EXT) | Invalid data from the Separate Detector was detected by the Digital Servo software. |
| 385 | n AXIS: SERIAL DATAERROR(EXT) | Transmission data from the detector could not be received. |
| 385 | n AXIS: DATA TRANS.ERROR(EXT) | An R occurred in the data received from the detector. |
How we process your repair requirements
Get in touch with us and provide as much detail as possible about the issue you are experiencing.
Our professional repair team will help assess the severity of the problem and the possibility of repair.
The customer sends or delivers the servo drive to our company. We register it in our system and prepare it for further inspection.
Our engineers diagnose the fault points of the servo drive and provide a detailed inspection report, including the final repair cost and estimated repair time.
We provide the repair quote to the customer and wait for their confirmation. If the customer agrees to the quote, we proceed with the repair.
Upon customer approval, we carry out the necessary repairs. After repairs are completed, we perform tests with the motor and conduct aging tests to ensure the servo drive operates reliably under various conditions. Once the testing is successful, we register the drive for delivery.
The customer completes the payment, and we deliver the repaired servo drive to the customer.
We provide attentive follow-up service to ensure customer satisfaction and address any further needs.
